Having issues with your Glo SIM or data plan? Whether it’s poor network, overcharged bundles, or activation problems, getting in touch with Glo customer care can help you resolve things fast.

In this article, you’ll find all the easiest ways to contact Glo customer care, including phone numbers, email addresses, and social handles.
And if you often buy Glo data or airtime, we’ll also show you why Plug is the best and fastest platform to handle all your Glo top-ups online.

How to Contact Glo Customer Care

Glo provides several ways to reach their support team — whether you’re using a Glo SIM, calling from another network, or chatting online.

1. Call Glo Customer Care Number

• Dial 121 from any Glo line (free of charge).
• If you’re calling from another network, dial 0805 002 0121.
  This connects you directly to Glo’s call center, where you can speak with a customer representative.

2. Contact Glo via Email

You can send an email detailing your issue to:
📧 [email protected]
Include your Glo number, a clear explanation of the problem, and screenshots if necessary.

3. Visit a Glo Service Center Near You

If your issue requires physical verification — like SIM replacement, line registration, or device configuration — you can visit any nearby Glo World outlet.
To find one, go to www.gloworld.com/ng and use the store locator feature.

4. Chat with Glo on Social Media

Glo’s social media handles are also active for customer support:

• Twitter (X): @GloWorld
• Facebook: facebook.com/GloWorld
• Instagram: @globacomlimited

Send them a direct message with your complaint, and you’ll typically get a response within a few hours.

5. Use the Glo Website or Mobile App

You can also log complaints, view your balance, or manage subscriptions through the Glo Café app (available on Google Play Store and Apple App Store).

Common Reasons to Contact Glo Customer Care

Here are some common issues Glo support can help you with:

• SIM registration or PUK retrieval
• Data activation or balance issues
• Overcharged bundles or failed subscriptions
• Network and connectivity problems
• Account blocking or reconnection

Whatever the issue, Glo customer care is available 24/7 to assist.

How to Buy Glo Data on Plug

Now that you know how to contact Glo support, let’s talk about something that makes your experience even smoother, buying your Glo data and airtime instantly on Plug.

Here’s how to do it in seconds:

1. Visit app.plug.ng, or download the app from App store/ Play store
2. Input your email, preferred username, and password, then confirm your password.
3. Request an OTP and verify it using the code sent to your email.
4. Verify your account by funding your wallet — you can do this via bank transfer, card payment, or by having another Plug user send money to your wallet.
5. Go to “Services”, then select “Airtime.”
6. Click on your network provider (Glo).
7. Input the recipient’s number or select an existing beneficiary.
8. Enter the amount you want to recharge and continue.
9. Enter your PIN to confirm the transaction.
10. Done! Your Glo line is recharged instantly.

Why Plug Is the Best Platform to Buy Glo Airtime and Data

Plug is trusted by thousands of Nigerians because it’s fast, reliable, and affordable.
Here’s why it stands out:

✅ Plug isn’t just fast — it’s built to give you more value with every transaction. Here’s why it stands out:

✅ Instant Delivery: Data and airtime are delivered in seconds.
✅ Cashbacks: Get instant cashback on every transaction you make on Plug.
✅ Auto Renew: Set your subscriptions to auto-renew so you never run out of data or airtime again.
✅ 24/7 Customer Support: Reach Plug’s responsive support team anytime you need help.
✅ Secure Platform: Plug uses top-tier security systems to protect your transactions.
✅ Supports All Networks: MTN, Airtel, 9mobile, and Glo, all in one place.

With Plug, you enjoy convenience, security, and unbeatable value all in one place. Whether you’re buying data for yourself, a friend, or your business, Plug is the easiest way to stay connected without stress.

Final Thoughts

Glo remains one of Nigeria’s biggest telecom providers, but when issues arise, it’s good to know how to reach their customer care quickly.

And while you’re at it, make your data and airtime purchases easier by switching to Plug; the fastest, safest, and most affordable platform for all your Glo top-ups.