Sending money should be a happy moment, not a stressful one. At Plug, we want every transaction you make to be fast, safe, and successful. However, there is one small mistake that can cause big problems: wrong bank details.

In this article, we will explain why a simple double-check is the secret to a seamless experience on the Plug app.

The Danger of the Copy and Paste Habit

We all love speed. When you want to fund your wallet, it is easy to just copy the account number and send it immediately.

But wait! Sometimes, your phone might copy the wrong thing, or you might accidentally click a different bank name. If you send money to the wrong account, it can be very difficult (and sometimes impossible) to get it back.

Why You Should Verify Details Twice

Checking twice takes only five seconds.  Here is why you should always double-check:

1. The Name Must Match: Look at the name that appears. Does it match the name shown on your Plug app? If the name is different, do not send the money.
2. The Bank Name Matters: Different banks can have similar-looking account numbers. Always make sure you have selected the exact bank name shown on your Plug dashboard.
3. Avoid Delays: When you send money to the right account, your Plug wallet gets funded instantly. 

How to Fund Your Wallet

To keep your money safe and your transactions seamless, follow these three simple steps every time:

• Step 1: Copy with care. Use the “copy” button in the Plug app to avoid typing the wrong numbers.
• Step 2: Look at the name. In your bank app, wait for the name to load. Make sure it is the correct name for your Plug funding account.
• Step 3: Confirm before you send. Take one last look at the amount and the bank name before you send.

Our Goal is Your Safety

At Plug, we have built a secure and transparent platform for every user. We use the best technology to protect you, but Funding Safety starts with you being careful.

By double-checking your details, you ensure that your trading remains smooth and your funds are always exactly where they should be.

Remember: A quick check today keeps the stress away. Stay safe and stay plugged in!